Due to Covid-19 restrictions, there may be a short delay on delivery of orders, please be patient. We ensure you we are adhering to all Covid-19 health rules.

Orders are usually dispatched within 1-2 working days (excluding Public Holidays).

Delivery methods:

Republic of Ireland
Flat rate – €6.95
Next day express – €12

UK & NI
Standard – €12.50
Next day express – €17.50

Free delivery on all orders over €50

Please be aware that external factors beyond our control (such as adverse weather conditions, strikes etc) may delay your order.

Returns

If you are not 100% happy with your product and wish to return it, you can notify us within 14 days of receipt of the item. The item must be in it’s original condition with the packaging in tact. We reserve the right to refuse returns or to charge you for our reasonable cost if the product is received otherwise than in accordance with these requirements. You are responsible to pay the cost of returning the goods and must ensure that it is returned in protective packaging. Refunds will be applied to the original method of payment that was used to purchase the item. This does not affect your statutory rights. Please email havenmelts@outlook.com if you wish to return an item.